Unity-Mobile3.1.10 - App Store

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you.

The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution.

Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers.

Supported Features:
. Call Control: Hold, transfer, conference, call recording. Both for inbound and outbound calls
. Visual Voicemail: Download, play, delete and view all voicemails
. Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device.
. Busy Lamp Field: See the phone status of any user in your group or enterprise
. Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile
. Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see.
. Service Configuration: Control your VoIP environment directly from Unity Mobile. From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls.
. Dark mode supported

Version History Added a "Force Activation" button to the Service page.
Minor bug fixes and performance improvements. 3.1.10 06/09/2025 Updated the app name from "Unity Mobile" to "Unity" on the iOS home screen.
Minor bug fixes and performance improvements. 3.1.9 03/06/2025 Migration of backend server to AWS 3.1.8 04/01/2024 New feature request added 3.1.7 09/21/2023 Supported OS version changed to iOS 12 and above
Dialing rule on IMRN number is no longer applied during call through
Minor bug fixes 3.1.6 03/31/2023 Minor bug fixes 3.1.5 02/09/2023 Refresh directories on startup, depending on settings 3.1.4 01/12/2023 Minor bug fixes 3.1.3 08/26/2022 Minor bug fixes
Performance improvements 3.1.2 08/12/2022 Minor bug fixes
Performance improvements 3.1.1 07/22/2021 Brand New: Salesforce Edition! Integrate your Salesforce CRM platform with Unity Mobile to:
Pop the CRM Contact
Automatically log calls against the CRM
Add the Salesforce call log entry
Search and save Contacts and Leads to your favourites
Send SMS and Emails to SF contacts using native apps
Identify missed calls and voicemails from Salesforce contacts 3.1.0 03/29/2021 SMS contacts directly
UI improvements
Bug fixes and stability improvements 3.0.4 12/18/2020 This update contains bug fixes and stability improvements. 3.0.3 11/05/2020 This update contains bug fixes and stability improvements. 3.0.2 10/29/2020 This update contains bug fixes and stability improvements. 3.0.1 10/25/2020 The new Unity Mobile 3.0 application for iOS phones comes with some cool new features and an intuitive new design:

• Visual Voicemail: The new visual voicemail tab displays all current messages allowing users to play, save and delete messages and perform a call back with one click
• Slick New UI: Featuring a modern new look, stylish icons and intuitive design, Unity Mobile’s new interface greatly enhances the user experience
• Reorder Tabs: Are voicemails more important than call logs? Users can now rearrange and reorder the option tabs to suit their needs
• Dark Mode: Unity Mobile is now available in dark mode, significantly reducing power usage, improving visibility, and just looking really cool
• Call Logs Design: Easily identify missed calls with the new slick call logs design that allows users to return calls with one click
• Email Contacts Directly: Does a colleague have their email address saved in their profile? Email them on your phone with just a few clicks 3.0 10/22/2020 Synchronize IM status with all Unity products. 2.1.1 05/20/2020 Support European characters.
Push notification compatibility with iOS 13.
Display directories loading progress in home page.
SSL issue solved when connecting to BroadWorks. 2.1.0 11/30/2019 Direct Mobility Support 2.0.4 07/12/2019 R22 support, UI updates, minor bug fixes. 2.0.3.0 06/18/2019 New GUI, Show call button to pop-up Call control window, User can enter international exit codes in settings such that it will replace "+" on making a call. 2.0.0.0 03/28/2019 Support only secure HTTPS connections 1.0.12.2 06/01/2018 Broadworks Mobility feature
Turn off automatic logging. Only if the user press 'Send logs' button, logs should be sent to ACRA server.
Categorize logs - server connection errors.
Remove unwanted logs. 1.0.11.1 04/27/2018 Call logs sort issue resolved. 1.0.10.1 09/07/2017 Revised Dial Screen UI Design
Added few more Dutch tags
Call recording configuration as per privileges
Call logs - sort order
Removed strange symbol at the end of callback message 1.0.9.2 08/29/2017